Chatwoot Integration

Omdaa API integration with Chatwoot allows you to manage conversations through the Chatwoot platform. You can route WhatsApp messages to Chatwoot and manage conversations from there.

Create Chatwoot Bot

To create a new bot using Chatwoot:

"function">curl "keyword">-X POST https://omdaa.com/api/v1/integrations/chatwoot/create \
  "keyword">-H "Authorization: Bearer YOUR_JWT_TOKEN" \
  "keyword">-H "Content"keyword">-Type: application/json" \
  "keyword">-d '{
  "sessionId": "my"keyword">-instance",
  "name": "My Chatwoot Bot",
  "chatwootUrl": "https://your class="keyword">-chatwoot.com",
  "accountId": 1,
  "inboxId": 1,
  "apiAccessToken": "your"keyword">-api"keyword">-token"
}'

Features

Conversation Management

Manage all conversations from Chatwoot dashboard

Team Collaboration

Distribute conversations among team members

Tickets

Create and track support tickets

Reports

Detailed reports on performance and conversations